ReteCore
IT Services Built for
Growing Businesses
From day-to-day help desk support to enterprise-grade cybersecurity — ReteCore delivers a full technology stack under one flat monthly rate.
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One partner. One monthly bill. Complete IT coverage so you can focus on running your business.
On-Site, End-to-End — Not Just a Dispatch Ticket
This is our core strength: hands-on technicians who install, troubleshoot, and finish the job on-site — not just triage and escalate. We handle network builds, structured cabling, and telecom work end-to-end, including the cases where the job needs a specialist skillset the usual vendor doesn't carry in-house.
- Network installation & troubleshooting — switches, routers, access points, firewalls
- Structured & low-voltage cabling — Cat5e/Cat6 runs, terminations, and testing
- Telecom & VoIP installation, cutover, and ongoing support
- Server & hardware deployment, break-fix, and replacement
- Direct, on-call technical partner for property management teams
Proactive IT Management — Not Just Break/Fix
We monitor, manage, and maintain your entire IT environment 24/7. Before a problem becomes an outage, we've already resolved it. Predictable costs. No surprise invoices.
- 24/7 remote monitoring & management (RMM)
- Patch management & software updates
- Asset inventory & lifecycle management
- Vendor coordination & procurement
- IT documentation & runbooks
Layered Security That Keeps Threats Out
Small businesses are the #1 target for ransomware and phishing attacks. We deploy enterprise-grade security controls — firewall, EDR, email filtering, MFA — at a price built for SMBs.
- Endpoint detection & response (EDR)
- Multi-factor authentication (MFA) enforcement
- Email filtering & anti-phishing
- Security awareness training
- Vulnerability assessments & reporting
Microsoft 365, Azure & AWS — Fully Managed
We plan, migrate, and manage your cloud environment — optimizing cost and performance so you get the benefits of the cloud without the complexity.
- Microsoft 365 administration & licensing
- Azure & AWS infrastructure management
- Cloud migration & modernization
- Virtual Desktop Infrastructure (VDI)
- Cost optimization & rightsizing
Your Data Is Safe — No Matter What
Ransomware, accidental deletion, hardware failure — disasters happen. We set up automated, tested backups and rapid recovery so your downtime is measured in minutes, not days.
- Automated daily backups (cloud & local)
- Immutable off-site storage
- Tested restore procedures
- Business continuity & disaster recovery planning
- RPO/RTO aligned to your business needs
Real People. Fast Answers. Under 15 Minutes.
Your employees talk to a real technician — not a chatbot. We provide unlimited remote support with a guaranteed 15-minute response time during business hours.
- Unlimited remote help desk tickets
- <15-minute first response guarantee
- Dedicated support portal & phone line
- On-site dispatch for Katy & Houston area
- Ticketing & SLA reporting dashboard
Fast, Secure, Always-On Networks
Slow Wi-Fi and unreliable connectivity cost you money. We design, deploy, and manage business-grade networks — switches, firewalls, Wi-Fi — so your team stays productive.
- Firewall management & configuration
- Managed Wi-Fi & switching
- VPN & secure remote access
- Network monitoring & alerting
- ISP coordination & failover
Field service engagements completed
Missed or penalized commitments
Networking installs & support
Telecom & VoIP install/support
Ready to Simplify Your IT?
Schedule a free, no-obligation IT assessment with a ReteCore engineer today.
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