Your IT. Simplified.
Secured. Supported.
We deliver enterprise-grade managed IT services, proactive cybersecurity, and 24/7 help desk support — so your business never skips a beat.
Direct on-site technical partner to property management teams across Greater Houston
Completed field service engagements
Missed or penalized service commitments
Of work is networking installs & support
Is telecom & VoIP install / support
Everything Your Business Needs, Managed for You
One partner. All your technology. Zero headaches.
Field Services & Cabling
On-site network installation, structured/low-voltage cabling, and telecom & VoIP support — hands-on technicians dispatched across Greater Houston.
Managed IT Services
Proactive monitoring, maintenance, and management of your entire IT environment — always on, always optimized.
Cybersecurity
Multi-layered protection including endpoint security, email filtering, threat detection, and security awareness training.
Cloud Services
Seamless migration, optimization, and management of Microsoft 365, Azure, and hybrid cloud environments.
Help Desk Support
Friendly, certified technicians available around the clock to resolve issues and keep your team productive.
Backup & Recovery
Automated backups and rapid disaster recovery to keep your critical data safe and your business running after any disruption.
Network Management
End-to-end network design, implementation, and monitoring to maximize performance, reliability, and security.
Compliance & Governance
Stay audit-ready with HIPAA, SOC 2, CMMC, and other compliance frameworks. We handle the complexity so you don't have to.
VoIP & Unified Comms
Modern, scalable communication systems integrating voice, video, and messaging — keeping your team connected everywhere.
Why Businesses Choose ReteCore
We don't just fix problems — we prevent them. Our proactive approach means fewer disruptions, lower risk, and IT that works as hard as you do.
- Dedicated account manager for every client from day one
- Proactive monitoring — we resolve issues before you notice them
- Flat-rate monthly pricing with absolutely no surprise invoices
- Certified engineers across Microsoft, Cisco, VMware, and AWS
- Guaranteed SLAs with measurable, contractual response commitments
Deep Expertise Across Every IT Domain
Field Services & Structured Cabling
Hands-on network installation, low-voltage/structured cabling, and telecom & VoIP cutover support delivered on-site across Greater Houston. This is where we started and where we're strongest — from running and certifying cable to standing up switches, access points, and full network builds, plus server and hardware deployment. We're a direct, on-call technical partner for property management teams and businesses that need someone who shows up and finishes the job end-to-end.
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Managed IT Services
Stop reacting to IT problems and start preventing them. Our managed IT service provides continuous monitoring, patch management, and proactive maintenance — keeping your systems running at peak performance around the clock. With a flat monthly fee, you get all-inclusive IT management without unexpected costs or surprise invoices.
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Cybersecurity Solutions
Cyber threats don't take days off — and neither do we. Our security stack includes advanced endpoint protection, email security, dark web monitoring, zero-trust network access, and security awareness training. We help your team stay ahead of attackers and remain fully compliant with industry regulations like HIPAA and SOC 2.
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Cloud Services
Harness the power of the cloud without the complexity. From Microsoft 365 deployment and Azure infrastructure to hybrid cloud strategy, we design, migrate, and manage your cloud environment. Benefit from greater flexibility, better team collaboration, and reduced capital expenditure — all with expert guidance every step of the way.
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Business Continuity
When disaster strikes — ransomware, hardware failure, or a natural disaster — your business can't afford downtime. Our backup and disaster recovery solutions ensure your critical data is protected and operations resume within minutes, not days. We regularly test, document, and validate your recovery plan so you're always prepared.
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448
completed field service engagements — networking, telecom & VoIP, structured cabling, and hardware, with zero missed or penalized commitments.
RPM Living
What started as a single network break/fix visit turned into a direct, ongoing relationship — after surfacing a fiber cabling need outside the scope of their existing vendor, we now work directly with RPM Living property teams across Greater Houston for on-site network, cabling, and hardware support.
Simple, Predictable Pricing
All plans include 24/7 monitoring and no hidden fees. Minimum 10 seats.
Core IT
For small businesses getting their IT foundation right.
- 24/7 RMM & patch management
- Unlimited help desk (business hours)
- Managed antivirus / EDR
- Email filtering
- Cloud backup (30-day retention)
- 24/7 after-hours support
- Microsoft 365 management
- vCISO advisory
Complete IT
Full-stack managed IT with cybersecurity and cloud included.
- Everything in Starter
- 24/7 after-hours help desk
- Microsoft 365 management
- MFA enforcement & dark web monitoring
- Security awareness training
- Managed firewall & network
- 90-day backup retention
- vCISO advisory
Enterprise IT
For compliance-driven businesses needing advanced security and dedicated support.
- Everything in Business
- Dedicated account engineer
- vCISO advisory & compliance (HIPAA / SOC 2)
- Penetration testing (annual)
- Advanced SIEM & threat hunting
- Unlimited cloud (Azure / AWS)
- 1-year backup retention
- Quarterly business reviews (QBR)
All plans require a minimum of 10 seats. Need fewer? Contact us — we'll find the right fit.
Common Questions
About Our Services
Still have questions? We're happy to help you find the right solution.
Contact Our TeamA Managed Service Provider proactively manages and takes responsibility for your IT infrastructure on a subscription basis. Instead of calling for help only when things break, an MSP monitors, maintains, and secures your technology 24/7 — preventing problems before they impact your business, with a predictable monthly cost.
Our average response time is under 15 minutes for critical issues. We provide 24/7 coverage with tiered SLAs — critical issues receive an immediate response, while standard requests are addressed within 2–4 hours. Our monitoring systems often detect and resolve problems before you're even aware of them.
Absolutely. We excel as a co-managed IT partner, working alongside internal teams to fill skill gaps, handle overflow tickets, and provide specialized expertise in cybersecurity or cloud services. We strengthen your existing team — not replace it.
We serve clients across healthcare, legal, financial services, manufacturing, and professional services. Each industry has unique compliance requirements — our team is experienced with HIPAA, FINRA, SOC 2, and CMMC frameworks and can tailor a solution to your regulatory environment.
Getting started is easy and risk-free. Schedule a free IT assessment with one of our consultants — we'll review your current environment, identify gaps and vulnerabilities, and present a tailored plan that fits your goals and budget. No obligation, and you'll walk away with valuable insights regardless.
Ready to Transform Your IT?
Schedule your free IT assessment and walk away with a clear roadmap for a more secure, reliable, and efficient business.
No commitment required. Insights delivered within 5 business days.